Appointments

Urgent appointments

To request an urgent appointment for today or tomorrow (Monday to Friday)

  • use our appointment request form, Monday to Friday from 8am. We will respond the same day during opening times
  • phone us on 01733 265535, Monday to Friday, when we are open
  • visit the surgery and speak with a receptionist, Monday to Friday, when we are open
  • Our practice has a large team of healthcare professionals. Your care will be provided by the most appropriate member of the team
  • Our phone lines will still be open and if you do need to call our admin team will complete the online form for you

When you get in touch, we’ll ask what you need help with.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Routine appointments

To request a routine appointment

When you get in touch, we’ll ask what you need help with.

Nursing team appointments

These are pre-bookable by phone and on the day appointments through the triage appointment system.

We will use the information you give us to choose the most suitable doctor, nurse or health professional to help you.

Read more about managing your health online.

Your appointment

However you choose to contact us we may offer you a consultation:

  • by phone
  • face to face at the surgery
  • on a video call

Appointments by phone or video call can be more flexible and often means the doctor or nurse can help you sooner.

To cancel your appointment:

Extended hub access for GP and nurse appointments at city care centre

If you need medical help now, use NHS 111 online or call 111.

NHS 111 online is for people aged 5 and over. Call 111 if you need help for a child under 5.

Call 999 in a medical or mental health emergency. This is when someone is seriously ill or injured and their life is at risk.

Find urgent and emergency care services

Find health services near you

Your pharmacy can help you with several minor conditions. Read more about how the pharmacy can help.

If you’re Deaf and want to use the phone service, you can use the NHS 111 British Sign Language service.

You can also call 18001 111 on a textphone.

The Minor Illness and Injuries Unit (MIIU) is located at the Emergency Department of Peterborough City Hospital, they are open 7 days a week from 8am - 8pm. No appointment is necessary.
Large print guide to NHS 111 (PDF)
Easy read guide to NHS 111 (PDF)
British Sign Language video on NHS 111
Audio guide to NHS 111

Please tell us:

  • If there’s a specific doctor, nurse or other health professional you would prefer to respond.
  • If you would prefer to consult with the doctor or nurse by phone, face-to-face or by video call.
  • If you need an interpreter.
  • If you have any other access or communication needs.

If you are housebound and need an appointment, we will do a home visit. We will phone you first to understand what you need. To request a home visit, it’s helpful if you phone the practice between 8am and 10.30am on 01733 265535. You can also:

Date published: 11th September, 2023
Date last updated: 18th December, 2025